Your warehouse is costing you more than your P&L shows.
Overtime, freight creep, duty on goods you haven't sold, retailer chargebacks, SAP workarounds. We find where the money is leaking, fix it on the floor, and put the right people in place to keep it fixed.
These are the problems we're called in to fix.
If you've said one of these in the last month, it is costing you money right now.
We're paying overtime and still missing ship cut-offs.
What it costs: Overtime premiums, late-shipment penalties, and supervisors who burn out and quit.
How we fix itDistribution & freightFreight and distribution costs keep rising and nobody can explain why.
What it costs: Margin disappears order by order, on customers and lanes you think are profitable.
How we fix itKPIs & visibilityI get twenty reports and still can't tell how the building ran yesterday.
What it costs: Problems surface weeks late, after the customer has already felt them.
How we fix itForeign Trade ZonesTariffs jumped and we're paying duty on goods we haven't sold yet.
What it costs: Cash tied up in duty on inventory in storage, and duty paid on scrap, rejects and re-exports.
How we fix itImports & inboundContainers sit at the port while demurrage and detention bills stack up.
What it costs: Detention and demurrage fees, expedite charges, and stockouts while product sits idle.
How we fix itEDI & retail complianceRetailer chargebacks for ASN and label errors are eating our margin.
What it costs: Compliance fines, short-pays and delayed payments from your biggest customers.
How we fix itCustomer serviceOur customers have to call us to find out where their order is.
What it costs: Customer service hours spent on status calls, and accounts that quietly move to a competitor.
How we fix itSAP implementationWe went live on SAP and the warehouse got slower, not faster.
What it costs: Backlogs, manual workarounds, inventory accuracy drops and a team that stops trusting the system.
How we fix itTalentI can't find a supervisor who stays past 90 days.
What it costs: Every failed hire costs months of lost productivity and another search.
How we fix itWhat changes when we're in the building.
| Area | Before | After |
|---|---|---|
| Warehouse | Overtime every week, missed cut-offs | Labor planned to volume; orders out on time |
| KPIs | Twenty reports, no single answer | One screen, by 7 a.m., with owners and targets |
| FTZ & duty | Duty paid when goods land | Duty deferred until sale; none on scrap or re-exports |
| Imports | Demurrage and detention surprises | Milestone tracking and alerts before fees start |
| EDI | Chargebacks treated as a cost of doing business | ASN errors fixed at the source; deductions disputed |
| Customer service | Customers call to ask where their order is | You alert them first, with the answer |
| SAP | Workarounds and a team that doesn't trust the system | Processes, testing and training built with the floor |
| People | Supervisors who leave in 90 days | Operator-screened hires who stay and perform |
Your whole operation on one screen.
A morning health score, every exception that needs a decision, and all 24 stages from purchase order to customs, FTZ, EDI, dock and payment, in red, amber and green. Try the live sample control tower.
Open the Control TowerSample data, for illustration.
Diagnose. Fix. Sustain.
Low risk to start, with results you can measure before you commit to more.
Diagnose
A fixed-fee, two-week on-site and data review. You get your cost leaks sized in dollars and ranked by payback.
Weeks 1–2Fix
We work alongside your team on the top two or three opportunities: process, layout, FTZ, EDI, SAP and KPIs.
Weeks 3–14Sustain
A live KPI dashboard, trained leaders, the right hires, and AI agents that flag exceptions before they cost you.
OngoingWe've owned these numbers ourselves.
Our founder spent 25 years in supply chain operations, up to Vice President. He has been accountable for the dock, the duty bill, the retailer scorecard and the SAP go-live, not only advising on them.
Supply chain talent, screened by an operator
Supervisors, managers, planners, FTZ and EDI specialists, SAP super users. Direct hire, and you pay only when you hire.
Request talentValues-based coaching for your team
An 11-week program that builds supervisors who own their numbers and their people. Cohort or one-to-one.
See the programFind out what your operation is really costing you.
Start with the free 3-minute diagnostic, or book a 30-minute call. No pitch deck, just straight answers.